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Terms & Conditions

Delivery Information

* Due to temporary regional shutdowns due to Covid-19, product delivery times may increase.

At the end of your purchase, there will be three options for shipping: PAC, Sedex or Fed Ex.

After confirming the payment, the customer will receive the order confirmation via email.

Deliveries made via Correios® have the maximum posting period of 7 business days, counting from the approval of the order by your credit card company, which can take up to 48 hours.

As soon as the product is posted, a tracking code will be presented to follow up the order on the Correios® website .

The delivery times described in each option are guaranteed by Correios®, and Benson94 is not responsible for any delays.

Deliveries via FedEx® have the maximum posting period of 2 business days, counting from the approval of the order by your credit card company, which can take up to 48 hours.

As soon as the product is posted, a tracking code will be presented to follow up the order on the FedEx® website.

The delivery times described in each option are guaranteed by FedEx®, and Benson94 is not responsible for any delays.

Worldwide customers, please contact us via ctt.benson.94@gmail.com 

 Return policy Information

Damages and mistakes, contact us via ctt.benson.94@gmail.com

The deadline for requesting a return is a maximum of 7 (seven) calendar days, counted from the date of receipt of the respective order. Products that have been damaged or contain any alteration will not be accepted. The product must be intact.

If product is intact, customer will be refunded or can choose other products for the same price at the online shop.

Payment methods // Privacy

Paypal credit card

Security and use of customer data

Benson94 does not disclose customer personal data to other institutions, so that all information that passes through our system is encrypted, with no possibility of access by third parties.

Furthermore, in order to place orders on our website, you will only be asked for the necessary data to issue an invoice and deliver the product to your home.

With regard to payment data through the PayPal® system, Benson94 clarifies that it is an independent company, so that it is not responsible for the data provided by customers to the system in question.

For more information about PayPal®, check their privacy policy statement.

CONTACT 

Benson / 45.423.691/0001-74

Campinas, SP - Brasil

ctt.benson@gmail.com

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